Contact Us & Grievance Redressal
We are here to assist you with order verification, delivery tracking, replacements, or technical guidance regarding our products.
Customer Care Channels
Direct WhatsApp Support (Fastest): Chat with us on WhatsApp (+91 98765 43210)
Customer Support Email: care@aethelliving.in
Support Telephone: +91 98765 43210
Operational Hours: Monday through Saturday, 9:30 AM to 7:00 PM IST (Excluding National Holidays)
Statutory Business Entity
Legal Registered Entity: Aethel Retail Enterprises LLP
Registered Office Address:
Plot 42, Sector 18, Udyog Vihar, Phase IV,
Gurugram, Haryana — 122015, India.
Nodal Grievance Redressal Officer
In compliance with the Consumer Protection (E-Commerce) Rules, 2020 and Information Technology Act, 2000, the designated Grievance Officer details are as follows:
Officer Name: Ahmad K.
Designation: Nodal Grievance Redressal Officer
Grievance Email: grievance@aethelliving.in
Contact Number: +91 98765 43210
Response Timeline: Acknowledgment within 48 hours; resolution within 30 days of grievance receipt.